Privacy Policy

The Hub (the “website”)  is operated by BI Worldwide Limited (“BIW”) on behalf of BSH Home Appliances LTD (the “Sponsor”) as part of the Sponsor’s performance improvement programme.

BIW and the Sponsor are very sensitive to the privacy concerns of visitors to this Site. The purpose of this Privacy Policy is to describe what types of information we collect from users, the purposes for which we use the information and under what circumstances we disclose information gathered. Please note, by using this Site, you agree to a limited use of any personal information you may provide, as outlined below.

COLLECTION OF INFORMATION
You may be required to provide your contact information during your visit to this Site.

Additional demographic and other profile information beyond contact information may also be requested via optional surveys or other Site promotions. This additional information is not required to use the Site.

USE OF PERSONAL INFORMATION
Information collected is used to create and administer your access to certain areas of this Site, including verification of your identity if you lose or forget your password. In addition, we may use this information to contact you, via post or e-mail, regarding any issues regarding the Site operation.   We may pass some or all of your information to the Sponsor or to a service provider working on behalf of BIW and / or the Sponsor solely for use in connection with the operation of the Sponsor’s performance improvement programme.  We do not sell or rent your information to any third parties.

We may use your information, in aggregate with information collected from other users of the Site, to operate and evaluate the Site and for providing feedback on the use of the Site to the Sponsor.

Where you have provided a mobile telephone number we may use this with your consent to send you information regarding the status of your account via SMS text.  We will not send advertising messages via SMS text and you may ask us to stop sending text messages at any time by emailing support@thehub.bsh-group.co.uk

SECURITY
This Site has security measures in place to prevent misuse, fraud and alteration of the information under its control. All personal information collected and used by the Site is protected via user name and password.
 
This Site restricts access to personally identifiable information gathered through the Site to programme employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to privacy and security policies.
 
BIW has no obligation to monitor the Site or any user's use thereof or to retain the content of any user session. However, we reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, sponsoring company or governmental request or where it is reasonably necessary to protect BIW’s interests.

COOKIES
The Site utilises "cookies" to improve your experience on the Site. Cookies are small pieces of important information that are stored by your browser on your computer's hard drive. These are used to enhance Site usability and personalisation and to assist in Site navigation. Our cookies contain only information that you have supplied to, and can only be accessed by, this Site. They cannot read other data off your computer or share information with cookies from other sites.   The Site only uses “session cookies” to help make sure you are who you say you are after you've logged in.  Session cookies only exist during an online session, and they disappear from your computer when you close your browser software or turn off your computer. 

Occasionally BIW may place ads on the Site. These ads may also contain cookies, and appear to be coming from our Site, but are, in fact, coming from third parties who are presenting ads on our Site.   Such cookies may be session cookies or, occasionally, “persistent cookies” which track your visit to the relevant site to help improve your experience and manage that site’s content.  Persistent cookies are not tied to your personal information, but they do remain on your computer after you've closed your browser or turned off your computer.

You can configure your browser to accept all cookies, reject all cookies, or notify when a cookie is set. Each browser is different, so check the "help" menu of your browser to learn how to change your cookie preferences. If you reject all cookies, you may not be able to use some or all of the features of the Site.

REVIEW AND CHANGE OF INFORMATION
You can review and change portions of your personal information either in the Site or by contacting us by email. While we make reasonable efforts to ensure data integrity, to the extent that some information may have been transferred to the Sponsor or the Sponsor’s agents, BIW cannot guarantee how quickly your information will be updated by these parties. 
 
LIMITS ON LIABILITIES
Your privacy is very important to us and BIW will use commercially reasonable efforts to protect the security and integrity of your personal information. As a result, this Site has security measures in place to help protect against the loss, misuse, and alteration of the data under its control.  However due to the nature of the internet, we cannot guarantee that your personally identifiable information will not be disclosed to third parties in ways not described in this Privacy Policy.

Additionally, BIW reserves the right to (and you authorise us to) disclose any information about you to private entities, law enforcement or other government officials, as we, at our sole discretion, believe necessary or appropriate to address or resolve enquiries or problems.
 
ACCEPTANCE OF PRIVACY TERMS AND CONDITIONS
By visiting this Site, you are agreeing to the practices described in this Privacy Policy. To the extent that any of the third-party sites accessible through this Site have different privacy practices from those stated in this document, those third-party privacy practices govern the collection and use of information you provide when visiting those sites. BIW is not responsible for the policies, content and practices of other companies and you should familiarise yourself with the Terms and Conditions and Privacy Policies of any third party sites before using them.
 
CHANGES TO THIS ONLINE PRIVACY POLICY
On occasion, it may be necessary for us to change the terms and conditions of this Privacy Policy. To ensure that you are aware of current privacy practices, we recommend that you check this Site periodically.

CONTACTING US
If you have any questions regarding this Privacy Policy or the operation of the Site, please contact:
 
BI Worldwide Limited Ltd © 2014
Company Number 01445905
Registered Office:
1 Vantage Court
Tickford Street
Newport Pagnell
MK16 9EZ
England
 
Website: http://www.eu.biworldwide.com
E-mail: enquiries@eu.biworldwide.com

VAT No: 563 7006 47